Support & Steps of Cooperation
Step-by-Step Path — With Support at Every Turn
Below is a step-by-step look at what it takes to open a Lviv Croissants café — from your first inquiry through your grand opening (and beyond), and what happens at each stage.
Before You Open
Application & Market Evaluation
You start by completing our Franchise Application and sharing your background and business experience. From there, we review your submission and confirm that your target market is available.
Financial Review
Next, you'll provide the financial documentation we need, and we guide you through our financial evaluation process together. We assess your qualifications and let you know your package is approved to move forward.
Disclosure & Franchise Agreement
We provide you with our Franchise Disclosure Document (FDD), so you have everything you need to make an informed decision. By law, you'll have at least 14 calendar days to review it before signing any agreement or making any payment. When you're ready, we sign the franchise agreement together, and you make your initial franchise fee payment.
Site Selection
We connect you with a designated real estate broker and recommend working closely with our broker team to find the right fit. With their support, you explore options and choose a location you're excited about, and we evaluate and approve the site before you move forward.
Lease Review
We recommend having a local attorney review your lease from a legal standpoint, and we review the same lease from a commercial and operational perspective — so you have both angles covered, and our team's experience behind you, before you sign.
Design & Planning
We assign your designated architect and project manager and hand you preliminary design layouts, visual renderings, and detailed design criteria — covering everything from your kitchen layout to the smallest design element.
Permits, Construction & Insurance
With our plans and specifications in hand, you take the lead on securing permits and local business licenses and choosing your contractors, bringing your store to life exactly to spec. You'll also arrange insurance that meets both our requirements and your landlord's, and we're glad to point you in the right direction along the way.
Signage, Equipment & Opening Inventory
We provide your signage drawings, a complete list of required equipment, furniture, and design elements. From there, you'll place your orders for equipment, small wares, and opening inventory using our lists, recommended suppliers, and specifications.
Menu, Supply Chain & Technology
We provide your menu, recipes, and vendor lists, and make sure everything you need is ready to supply your location. We also set up your full tech stack — POS system, self-service kiosks, online ordering platform, mobile app, and loyalty program — so you're ready to go from day one.
Training
We deliver a two-part training program covering brand history, baking, food and beverage preparation, safety, our tech stack, customer service, delivery operations, and daily management.
| Program | Details |
|---|---|
| Optional Initial Training in Atlanta | Up to 5 days at our Atlanta location. |
| On-Site Initial Training | 15–25 calendar days at your location, with up to 5 of our trainers and managers on-site. |
Grand Opening Preparation
We coordinate and advise on your grand opening, marketing, and everything else that goes into a strong launch, while you put the finishing touches on your team and get your store ready to welcome guests.
When You Open
On-Site Launch Team
Our trainers and managers arrive at your location ahead of your opening date, train your team, and stay on-site through your first weeks of operation — supporting production, validating standards, and guiding your staff as they find their rhythm.
After You Open
Ongoing Consultation and Operational Support
Throughout your franchise term, you have access to ongoing individual and group advice, consultation, and newsletters, plus performance reviews and new system developments — all included at no additional fee.
Marketing Support
We provide marketing recommendations and templates, develop marketing initiatives, and manage the Lviv Croissants website and brand social media centrally, including regular campaigns around holidays, special events, and local activities.
Menu Updates & LTOs
We develop regular limited-time offers and seasonal specials, rotating and updating the menu regularly so there's always something new at Lviv Croissants.
Technology Stack
We provide ongoing support and maintenance for your tech stack — POS, online ordering, self-service kiosks, and mobile app — and assist with launching your third-party delivery and catering services.
Reporting & Financial Monitoring
You'll give us ongoing access to your POS sales data and share your financial statements each month. We use this to check in on your performance weekly and monthly, offering guidance and support as we work together toward optimization.
Field Quality Evaluations
We may conduct periodic field evaluations, secret shopping visits, food safety audits, and sanitation inspections to help keep every location performing at its best — and we count on your partnership throughout these visits.
Ready to Find Out If Your Market Is Available?
Fill in a short request form. No commitment. No pressure.